Customer Termination of Service

Customer Termination of Service

If you need to terminate your water service, please call the CTWA Office at 724 774-7960 and schedule a final meter reading that will be used to prepare your final water bill and close your account. You will be asked to provide a forwarding address. A 24-hour notice is required to perform the final water meter reading. We recommend that water be shut off at the residence either inside at the meter or outside at the curb by CTWA when the property is vacant.  If there is no heat to the structure, CTWA must be notified to shut the water off at the curb.